[Resolved] Individual identity validation stuck ~19 business days, no update since providing requested documents

Zezheng Li 0 Reputation points
2026-07-30T23:30:28.4966667+00:00

Individual (not organization) identity validation for Artifact Signing.Submitted 2026-07-03. Additional documents requested 2026-07-08 and provided

the same cycle. Zero status change or communication since — approximately

16 business days. This is blocking a commercial product launch (Windows code

signing for a shipping desktop app). Happy to share the Identity Validation ID

via private message.

Update 2026-07-31: Approved. This issue is resolved.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Zezheng Li 0 Reputation points
    2026-08-01T01:03:27.61+00:00

    Resolved: the individual identity validation was approved on July 31, 2026. No further action is needed on this escalation.

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