Hi Harvey Enos,
Based on your description, what you're seeing is usually normal for a Surface Pro 6, especially the i7 model. The top-center area behind the display is where the CPU and cooling components are located, so that is typically the warmest part of the device. Microsoft notes that Surface devices may become warm during normal use, and the fan may run more frequently as workload increases.
Regarding your RAM question: RAM does generate some heat, but it is generally not the primary source of the warmth you're feeling. In most cases, heat in that location is related to CPU activity, graphics processing, background tasks, charging, or normal thermal behavior rather than the memory itself.
First, please let me know:
- Which version of Windows are you running (Windows 10 or Windows 11)?
- Does the fan run when the device gets hot?
- Is the warmth only during gaming, or does it also occur after sitting idle for 10-15 minutes following a restart?
In the meantime, please try this check:
- Open "Task Manager" (Ctrl + Shift + Esc).
- Select the "Processes" tab.
- Sort by "CPU" and let me know which processes are using the most CPU when the device feels hot.
Even background tasks such as Windows Update, OneDrive syncing, antivirus scans, or indexing can cause the device to warm up while it appears idle.
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