Subscription Payment issue of Microsoft 365 Basic

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Hello Krishna Kr Singh

I understand that the expired Microsoft 365 Basic subscription is affecting your email service.

The screenshot shows the error “ExceededMaxCardsPerAccountLimit.” This indicates that the Microsoft account has reached the permitted limit for saved payment cards.

First, sign in to Services & subscriptions, locate Microsoft 365 Basic, and select Pay now. If possible, update an existing payment method rather than adding another card.

If the same error continues, please contact Microsoft Support for further assistance:

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.  

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
3. In this section, you will need to sign in to your Microsoft account. 
4. Select "Microsoft 365 and Office" under Products & Services, select "Manage my Subscription" as the category, and click to confirm 
5. You can select " Chat with a support agent in your web browser " to access the chat window. 

I hope you can get the support you need, have a nice day.