Artifact Signing identity validation Failing

NO1 MSP 0 Reputation points
2026-07-01T16:54:52.1266667+00:00

Hi, All

I am trying to verify identification for code signing with my business

366f6af7-1ae4-43d7-9b9f-270e0b5b0982

this keeps failing.

I am copy and paste the information from DUNS email.

It failed,

I have changed to any possible combination, and it fail again.

The issue is Address is much longer than it can fit into provided filed.

Can someone help this on the backend or provide any information for manual verifications?

Any help is much appreciated

Thank you

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Nathan Roberts (SN) 11,886 Reputation points Student Ambassador Volunteer Moderator
    2026-07-03T19:39:24.59+00:00

    Hey there, NO1 MSP

    I have changed to any possible combination, and it fail again. The issue is Address is much longer than it can fit into provided filed.

    If the company's address is bigger then the field provided, then you may need to reach out to Azure Support. This is because the system will need to compare the full address it has on your account to the address listed on the countries public record. If the addresses don't match, then it will fail the validation.

    This means you are unable to shorten your address so it can fit on the form. Please make sure you are using both address line 1 and 2 to make sure your address can fit onto the form. If you are unable to add your full address, please create a support request here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

    Hope this helps,
    Nathan

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