Outlook for Mac Bug – Original Message Not Included When Replying

Tsoumpas, C (ngmb) 55 Reputation points
2026-06-18T07:24:07.79+00:00

Product: Microsoft Outlook for Mac

Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies correctly contained the original email text below my response.

Steps to reproduce:

Open Outlook for Mac.

Select any received email.

Click Reply.

A new reply message opens.

The original email content is not included in the reply.

Expected behavior:

The original message should be included in the reply, as in previous Outlook versions and according to the configured reply settings.

Actual behavior:

The reply window contains only a blank composition area (or only my response), with none of the original email text included.

Additional information:

The problem started immediately after the latest Outlook update.

  • The issue occurs with all emails tested.

The problem did not exist before the update.

  • Restarting Outlook or the Laptop do not resolve the issue.

System information:

  • Outlook version: [Version 16.110 (26061317)]
  • macOS version: [Apple M3 Pro]
  • Legacy Outlook

Impact:

This issue significantly affects email workflows because replies no longer contain the context of the original correspondence.

Outlook | MacOS | Legacy Outlook for Mac | For business

8 answers

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  1. Jayden-P 26,270 Reputation points Microsoft External Staff Moderator
    2026-06-24T08:11:37.45+00:00

    Update: 24/06/2026

    Hi @Tsoumpas, C (ngmb) and everyone;

    Microsoft has rolled out version 16.110.1 on Current Channel. Please update your device to this version to fix the issue.

    User's image

    Thanks to everyone for being patience.

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    4 people found this answer helpful.

  2. Ivan C 0 Reputation points
    2026-06-23T22:39:07.76+00:00

    Fixed just now with latest update 16.110.1 (26062112)

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    2 people found this answer helpful.
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  3. Chris Mount 0 Reputation points
    2026-06-23T14:43:21.6166667+00:00

    Uninstalling Outlook and reinstalling 16.108 worked 100% for me on my MBP.

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  4. Jayden-P 26,270 Reputation points Microsoft External Staff Moderator
    2026-06-23T10:58:09.4533333+00:00

    Hi @Tsoumpas, C (ngmb) and everyone.

    You can try updating to version 16.110.1 with Current Channel (Preview).

    This sign indicates an official fix will be rolled out in near future.

    User's image

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    10+ people found this answer helpful.

  5. Tsoumpas, C (ngmb) 55 Reputation points
    2026-06-22T20:14:49.8266667+00:00

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