how can i increase sharepoint storage to resolve error not enough storage available

Dear @van Gent Martin (YIFG) ext,

Based on your description, I understand that you are encountering the error “Not enough storage available” in SharePoint.

SharePoint storage is pooled across your tenant and is calculated based on your subscription base storage plus additional capacity per licensed user. When this limit is exceeded, users may be unable to upload files or modify content, and in some cases, sites may become read-only.

To proceed effectively and avoid unnecessary delays, I would like to gather a few details to better understand the scope and root cause of the issue.

1. Do you see any specific error message or error code related to “not enough storage available”? If possible, please share a screenshot of the error.
2. Is the issue occurring on a specific SharePoint site or across all sites?
3. Are you experiencing this issue as a regular user or an administrator?
4. What is your current permission role (e.g., Member, Owner)?
5. What is your current SharePoint storage usage?
6. Do you have large sites or libraries that may be consuming significant storage?
7. Are you still able to upload any files at all, or does the issue block all uploads?

Your understanding and co-operation are highly appreciated. Thank you for your precious time. I am looking forward to your response!