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The installer appears to work. But, when I download a power point or word document, it says that I still have the 2019 version and asks that I install the new one.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
utterly useless When can I speak to a human
Hello, Please use the instruction here: https://support.microsoft.com/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 Download and run the license removal tool. Then see if you can install after that.
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