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’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store confirm

SAUMITRA KAR 0 Reputation points
2026-05-28T03:48:12.5133333+00:00

I’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store confirmed my key is active, but I can’t redeem it. Please clear any lockout/attempt limits and help me redeem and activate this key. I have an exam next week and need Microsoft 365 on my Mac urgently.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. Bob Jones AKA CyberTaz MVP 435.7K Reputation points
    2026-05-28T14:21:28.16+00:00

    Exactly what did you purchase & from which source?

    There are a number of vendors who illegitimately are selling keys to LTSC versions of the software. The LTSC licenses are not for individual users. Could that be the case? If so you need to obtain a refund & report it to Microsoft if the vendor refuses.

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  2. Sumit D - IA 169.4K Reputation points Independent Advisor
    2026-05-28T05:02:05.0466667+00:00

    Hi,
    The cooldown period is for 24 hours, I am afraid.

    There are three options for you:

    1. Please try a different network, like your mobile hotspot. You must redeem the key in an InPrivate Window.
    2. Use your phone to redeem the key which should work with the Desktop apps too.
    3. Use Online apps for Office in the meantime.

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, if your problem is resolved, please take a moment to rate the answer. Wishing you good luck!

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