Having trouble adding phone number to Microsoft account

Robert Novak 25 Reputation points
2026-05-22T15:20:08.68+00:00

Option to add phone number to my Microsoft account longer appears in the "Manage how you sign in to your account" section.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Hornblower409 14,690 Reputation points
    2026-07-24T23:50:55.4066667+00:00

    @Potato @Ramadhani Saputra

    Microsoft has removed the ability to add a phone number to a personal Outlook/Hotmail/Microsoft Account.

    It's gone. Not there for anybody. You can remove an existing phone number but you can not add a new one or change an existing one. "By design", not a bug. There is no way around it.

    Not at Ways to prove who you are (Verification)
    https://account.live.com/proofs/manage

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    Not at How you sign in to your account (Username/Alias)
    https://account.live.com/names/manage

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  2. Potato 0 Reputation points
    2026-07-23T20:12:14.77+00:00

    i cant find add phone number button. i havent added any numbers previously and i want to add mine

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  3. Ramadhani Saputra 0 Reputation points
    2026-07-23T09:09:52.76+00:00

    there is no add phone number in my dashboard

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  4. EmilyS726 264.9K Reputation points Independent Advisor
    2026-05-22T15:54:45.2333333+00:00

    For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method.

    https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

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