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My microsoft office 2021 Key is new but i have a issue to activate the key, confirmation id on website but it shows 'Key blocked. Please contact the unit that provided you with the key for assistance' please solve this problem

chandrashekhar b 0 Reputation points
2026-05-22T04:19:13.1133333+00:00

My microsoft office 2021 Key is new but i have a issue to activate the key, confirmation id on website but it shows 'Key blocked. Please contact the unit that provided you with the key for assistance' please solve this problem.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
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  1. DaveM121 882.3K Reputation points Independent Advisor
    2026-05-22T15:45:31.0433333+00:00

    If you logged into this link (https://setup.office.com/Home?wa=wsignin1.0) with your Microsoft account and entered the Office product key there to link the Office licence to your Microsoft account, if you are sure you entered the correct product key and you were informed the product key is blocked, then there is something wrong with the Office licence you were sold.

    What version of Office did you purchase, is that Office 2021 Home, Office 2021 Pro Plus or some other version, and where did you purchase the Office licence, was that from an online retailer.

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  2. Vincent Choy 10,865 Reputation points Volunteer Moderator
    2026-05-22T10:20:24.18+00:00

    Where did you get the key from?

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