How to uncheck hide this group from outlook

Dear @Eric Freelove, 

Thank you for sharing your concern.  

This error usually occurs because your admin account doesn’t have an Exchange Online license required to manage group mail settings, or the group was just created and is still being set up, so changes can’t be saved yet. 

Note: This setting isn’t managed through Intune, as the hide or unhide option in Outlook is configured through Exchange Online group settings. 

Please see the following steps that will help you verify the issue:  

Step 1: Allow time for group provisioning 

If the group was created recently, the configuration may still be in progress and changes might not be saved yet. 

Wait approximately 60 minutes after the group creation. 

Try updating the setting again in the Exchange admin center. 
Step 2: Verify your Exchange Online license 

This setting is managed through Exchange Online, so your account must have a license that includes Exchange Online. 

Go to Microsoft 365 admin center > Go to Users > Active users, select your account, then check Licenses and apps to ensure it has a license that includes Exchange Online, such as Microsoft 365 Business Basic, Standard, Premium, or Exchange Online Plan 1. 

If the license is already assigned, remove it and assign it again, wait up to 60 minutes for the update, then clear your browser cache and sign in again. 

Step 3: Use PowerShell to unhide the group 

If the issue still occurs in the UI, you can update the setting directly using Exchange Online PowerShell: 

• Open Windows PowerShell and install Exchange Online Powershell: 

Install-Module -Name ExchangeOnlineManagement

• Connect to Exchange Online PowerShell: 

Connect-ExchangeOnline 

• Unhide the group from Outlook: 

Set-UnifiedGroup -Identity "<Group Name>" -HiddenFromExchangeClientsEnabled:$false

• Verify the change: 

Get-UnifiedGroup -Identity "<Group Name>" | Format-List HiddenFromExchangeClientsEnabled 

• (Optional) If you also want the group to appear in the Global Address List: 

Set-UnifiedGroup -Identity "<Group Name>" -HiddenFromAddressListsEnabled $false 

Additional information is available in the following resource: Set-UnifiedGroup (ExchangePowerShell) | Microsoft Learn 

Step 4: Retry in Microsoft 365 admin center 

After confirming that the license and provisioning are complete, try updating the group settings again in the Exchange online admin portal. 

Step 5: Contact Microsoft Support 

If the issue still persists after trying these steps, I recommend creating a support ticket via the Microsoft 365 Admin Center > Support > Help & Support for further investigation.  

 A technical support engineer can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, they can escalate it to a specialized team for deeper analysis.    

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into performing deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.  

I hope this information is helpful. If you have any questions or need further support, please don’t hesitate to reach out at any time. 

Thank you for your patience and understanding. 

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