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How to create a billing account tied to my organization?

Ben 5 Reputation points
2026-05-18T17:57:33.5066667+00:00

I can't create a new identity in Azure Artifact Signing for my organization because "This subscription cannot be used for organization identity validation as the billing account type associated with it does not indicate ownership by an organization."

Now, I can't figure out how to create a billing account type which indicates ownership by my organization.

I'm at a loss here. Any help would be greatly appreciated!

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Meha-MSFT 1,460 Reputation points Microsoft Employee Moderator
    2026-05-20T23:44:27.07+00:00

    To create a billing account that represents your organization:

    1. Sign up for a new Microsoft Customer Agreement (MCA) at https://azure.microsoft.com using your work email (not a personal Microsoft account). During signup, enter your organization's legal business name, address, and tax ID — this becomes your billing account identity.
    2. Create a subscription under that new organizational billing account.
    3. Create your Artifact Signing resource in that subscription. When you go to Identity Validations → New Organization Validation, the billing account details (org name, address) will auto-populate from the billing profile.

    Key points:

    • The billing account type is set at creation and cannot be changed from Individual to Organization afterward
    • If you already have resources in an individual account, you can transfer the subscription to the new organizational account
    • The legal name on the billing account is what will appear on your certificate, so ensure it matches your business registration exactly

    If you're unsure what type your current billing account is, check Cost Management + Billing → Billing accounts — it will show the account type.

    PAYG (Pay-As-You-Go):

    • Account type: Can be Individual or Organization
    • Created via: azure.microsoft.com with credit card
    • Key difference: If signed up with personal MS account, it's "Individual" and cannot be changed
    • For Artifact Signing: Only works if billing account is Organization-type

    MCA (Microsoft Customer Agreement):

    • Account type: Can be Individual or Organization
    • Created via: azure.microsoft.com (newer flow) or through Sales
    • Key difference: If signed up with work/org email and org details, it's "Organization"
    • For Artifact Signing: Only works if billing account is Organization-type

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  2. kagiyama yutaka 3,080 Reputation points
    2026-05-19T01:46:40.3133333+00:00

    I think fix is just using a sub under an organization‑owned billing account, and making a new one from an Entra org account usually gives u that setup. u can also move ur current sub into that org billing account if that fits better.

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  3. AI answer

    2026-05-18T17:57:49.45+00:00

    For organization identity validation in Artifact Signing, the billing account associated with the subscription must represent an organization, not an individual.

    Artifact Signing uses the Azure billing account information for public identities:

    • For Public Trust certificates, identity validation details for organizations are automatically sourced from the Azure billing account under the subscription where Artifact Signing is registered.
    • The organization name, address, and other details are pulled from that billing account and shown in the identity validation form.

    To proceed:

    1. Ensure the subscription is under a billing account that is set up for an organization (not a purely personal/consumer billing account). The billing account must contain the correct legal organization name, address, and related details.
    2. Review and, if necessary, update the billing account information so it reflects the legal business entity that should appear on the certificate. Use the guidance in “Manage billing accounts” (linked from the quickstart) to adjust legal name, address, and organization details.
    3. After the billing account correctly represents the organization, return to the Artifact Signing account in the Azure portal and create an Identity validation – Organization:
      • Go to the Artifact Signing account → Identity validations.
      • Select Organization → New Identity → Public or Private.
      • On New organization validation, select the billing account associated with the subscription. The form will auto-populate from that billing account.
      • Verify/edit the fields (Organization Name, address, emails, etc.) and then create the request.

    If the subscription’s billing account type still does not indicate organizational ownership after updating, contact Azure support to adjust or move the subscription to an appropriate organizational billing account before retrying identity validation.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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