Incomplete Survey

Hi, Stevens, Violet (DDC)

In Forms, this usually happens when branching or sections are sending the respondent past some questions, even if the questions are still visible while editing. Microsoft Forms branching is meant to skip questions depending on previous answers, so one wrong route can make the live survey look incomplete.

Here are some suggestions you can try:

Open the form, go to any question with branching, and check that each answer goes to the next correct question, not “End of form” or a later section. If you use sections, also check branching on the section itself. It is recommended that, if you want all questions to show, remove branching from optional questions or move those optional questions into a normal section instead. Also test the form using Preview with the same answers a respondent would choose, then try the shared link in a private browser window. If it still behaves oddly, duplicate the form and test the copy, as the original form may have a layout or routing glitch.

Thank you for your patience in reading, I hope this information has been helpful to you. 

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