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Azure is not accepting any of my card details.

Mustafa Duran 0 Reputation points
2026-05-11T22:48:13.83+00:00

I'm trying to enter my card details in the Azure payment process. I've tried credit and debit cards from 6 different banks, but it's not accepting any of them; it just gives this error: "Please ensure all fields are correct or try a different card."

All my cards are enabled for online shopping. The cards I use aren't prepaid; I think there's some kind of restriction on my account. How can I resolve this?

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  1. Mustafa Duran 0 Reputation points
    2026-05-12T23:42:46.71+00:00

    My problem persists, isn't there anyone who can help?

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  2. Machel Chalmers Stewart 0 Reputation points
    2026-05-11T22:58:30.6533333+00:00

    Hi Mustafa! I'm assuming you've double checked all your info, this could also be an error within your bank regarding international or recurring online payments.

    Alternatively, you can try another browser or device and try contacting Azure Billing support, as there may be a restriction on the Azure account.

    I hope this helps!

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