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Survey responses going to default answer

Nancy Gale 0 Reputation points
2026-05-08T18:04:44.2833333+00:00

I created and distributed a multiple choice survey. One of the respondents reported that the answers are going to default answers instead of allowing him to select the one he wants. Is this a pop-up issue?

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  1. John Jefferson Doyon 71,160 Reputation points Independent Advisor
    2026-05-08T18:41:45.92+00:00

    Hi, I'm John! I will help you with this.

    Can you tell me a little more about the issue?

    If possible, sharing a screen recording using Snipping Tool or Xbox Game Bar would greatly help in diagnosing the problem. Here's a step-by-step guide to help you with that: https://www.microsoft.com/en-us/windows/learning-center/how-to-record-screen-windows-11

    Please save the video on OneDrive or any other available cloud service. Then get the share link of the uploaded file and share the link here so I can take a look and provide further assistance.

    Click "Add comment" to let me know.

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  2. AI answer

    2026-05-08T18:05:03.7533333+00:00

    This behavior is not described in the available context and there is no documented indication that it is caused by pop‑ups.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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