Hotmail connection

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Hotmail connection

tash blackburn 0

My email outlook account is not showing yesterdays emails. Says connectivity issues.

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Answer 1

John Jefferson Doyon 67,355 Independent Advisor

Hi, I'm John! I will help you with this.

To help narrow down the issue:

Are you using Outlook web, Outlook New or Classic for Windows/Mac, or the Outlook mobile app?
Is this happening on one device or on all your devices?

There was actually a recent known issue with Outlook/Hotmail. It appears to be a widespread connectivity problem. Impacted users may include, but are not limited to, iOS users.

You can check the official service status here: https://portal.office.com/servicestatus/ expand “Microsoft consumer products”and look for the Outlook.com section for details.

For now, please wait until Microsoft resolves the issue and try again later.

I really hope this information is helpful!

Click "Add comment" to let me know.

tash blackburn 0 Reputation points

2026-05-01T23:53:59.0866667+00:00

Hi John,

Thank you for your answer.

I am on a ipad mac computer. I’m not sure if I’m on outlook web or which classic, or new. Definitely not the app though I do have on my phone though I don’t use it for emails.

It seems to be all devices. I haven’t walked through the steps recommended on link, but maybe this will do the trick. It doesn’t appear that waiting is the route. Tash
John Jefferson Doyon 67,355 Reputation points Independent Advisor

2026-05-02T03:49:29.5966667+00:00

Thank you for letting me know.

You can try the suggested fix in the link earlier. This is a currently known issue, and Microsoft is already aware and hopefully will provide a solid resolution as soon as possible.

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Hotmail connection

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