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Focus Time is not appearing automatically in my Outlook Calendar

Will Yaxley 25 Reputation points
2026-04-28T11:55:25.9+00:00

Hi, I've been using Focus Time consistently for a few years now. Last week, it stopped automatically placing these blocks. I have checked all the Viva Insights settings and everything looks correct, with no changes to previous settings. Please could you explain what might have happened and how to resolve.

Thanks, [Moderator note: personal info removed] 

 

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Hin-V 14,170 Reputation points Microsoft External Staff Moderator
    2026-04-28T14:20:04.28+00:00

    Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

    Hi @Will Yaxley

    Thank you for sharing your concerns. 

    As far as I know, Focus Time relies on several background factors beyond the visible settings. This issue might relate to calendar availability issues, work hours or time zone changes, the Focus plan needing a reset.

    You could try to: 

    Open Viva Insights > Settings > Protect time > Focus plan.

    Select Leave plan, wait a moment, then re‑enable the Focus plan and confirm your preferences.

    User's image

    Then, you could verify your Outlook work hours and time zone are correct.

    Ensure there is available free time on your calendar for upcoming days.

    After re‑enabling the plan, Focus Time should begin placing blocks again within the next scheduling cycle. 

    Please give it a try and let me know if the issue persists after trying the steps above, or if manual Focus Time booking works but automatic scheduling does not. 

    If you have any additional concerns, feel free to comment below. I would be more than happy to assist. 


    Note: Please follow the steps in [our documentation] to enable e-mail notifications if you want to receive the related email notification for this thread. 

    6 people found this answer helpful.

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  1. Martine Lefebvre 1 Reputation point
    2026-05-01T13:24:54.96+00:00

    I left the plan and then re-enabled it. It is now showing as it did before.

    2 people found this answer helpful.
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