How to stop Copilot from adding itself back to Mac Outlook

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How to stop Copilot from adding itself back to Mac Outlook

Alison Doucette 0

Waste time every morning removing it, killing outlook and restarting.

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3 answers

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Answer 1

Jeremy Bradshaw 66

Chances are that your organization has adhered to Microsoft's wishes and forced Copilot onto all users' M365 apps. What a disgraceful idea, setting, and action. This is terrible to see in existence. Nobody should be forced to have to have Copilot buttons anywhere let alone in apps that they have open and use all day long. It should be OPT-IN!

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Victor1-V 7,730 Reputation points Microsoft External Staff Moderator

2026-04-21T13:59:15.99+00:00

Hi,

Thank you for adding the screenshot. Your case looks different from the original poster’s. The original thread is about New Outlook for Mac for home, while your screenshot shows the Microsoft 365 admin center, which points to an organization-managed Microsoft 365 environment instead of a personal Outlook.com setup.

Because of that difference, I would not assume the same explanation or control path applies to both cases. For an admin-managed scenario like yours, it would be better to submit this through the Microsoft Feedback Portal so the product team can review the request or behavior in the appropriate channel. Microsoft’s Feedback Portal includes product-specific forums, including Outlook and the Microsoft 365 Copilot app. https://feedbackportal.microsoft.com/feedback/?form=MG0AV3

If you want to send feedback from the app side as well, Microsoft’s feedback article says Microsoft 365 apps on macOS can submit feedback directly from within the app, and for new Outlook for Mac the feedback dialog can be used to send suggestions to the product team. https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macos

Please also note that this is a user-to-user forum, so contributors cannot verify or change organization-level Copilot deployment settings here.

Answer 2

Victor1-V 7,730 Microsoft External Staff Moderator

Hi Alison Doucette,

Based on your description, the main concern is that Copilot keeps showing up again in new Outlook for Mac, even though you remove it and restart Outlook each day.

The Q&A Assist answer is pointing to the right control, so I will not repeat its steps. I would like to add one practical check that often explains why the setting does not “stick” on Mac: the Copilot on/off control in Outlook is only available in specific builds, and on Mac it lives under Quick Settings.

Confirm your Outlook for Mac version is 16.95.3 or later (otherwise the Copilot toggle may not be available where expected).
After updating, look for the Copilot control under Quick Settings > Copilot (this is the Mac location called out for the “Turn on Copilot” toggle).
Once that toggle is turned off, it is designed to apply to Outlook on your other devices when you are signed in with the same account.

Reference: https://support.microsoft.com/en-us/office/turn-off-copilot-in-microsoft-365-apps-bc7e530b-152d-4123-8e78-edc06f8b85f1#bkmk_outlook

Please note that this is a user-to-user forum, so contributors can’t change account-side settings for you, but once I know your Outlook version, I can point you to the relevant, supported option for your setup. I look forward to your update.

Victor1-V 7,730 Reputation points Microsoft External Staff Moderator

2026-04-21T13:10:41.4133333+00:00

I hope you are doing well, Alison Doucette!

I'm following up to check if you've had a chance to look over my reply.

Please feel free let me know if you need any further assistance. I look forward to hearing back from you.
Patrick McGown 0 Reputation points

2026-04-24T15:30:57.8933333+00:00

This does noot work permanently. Every day I come back into the office and copilot is back on. is there a permanent way to rid my computer of copilot?
Victor1-V 7,730 Reputation points Microsoft External Staff Moderator

2026-04-26T13:36:44.2+00:00
Hi Patrick McGown,

If turning Copilot off in Quick Settings > Copilot only works temporarily, the current guidance for Outlook on Mac refers to the Copilot toggle and does not describe a separate permanent removal option. The same guidance also notes that this preference roams across Outlook clients for the same account. https://support.microsoft.com/en-us/office/turn-off-copilot-in-microsoft-365-apps-bc7e530b-152d-4123-8e78-edc06f8b85f1

If it keeps turning back on, the next step would be to contact Microsoft Support directly for further assistance.

Visit the Microsoft Support contact page: Contact - Microsoft Support

In the search bar provided on the page, type "Outlook issue" and press Enter.

Click on the "Get Help" button that appears.

Scroll down the page until you see and click on the "Contact Support" option.

When prompted to select your product or service, choose "Other Products".

For the category, choose "Outlook".

Look for and click on "Chat with a support agent in your web browser".

Confirm your personal email when prompted - this is the email Microsoft will use to communicate with you during and after the support session.

Explain your situation clearly: Be concise but provide all the relevant details.

I hope this helps.

Answer 3

To stop Copilot from reappearing in Outlook for Mac, use the Copilot/Toggle settings rather than just closing or restarting Outlook.

Open Outlook for Mac (new Outlook).
Go to Settings (gear icon).
Select the Copilot section (or Copilot tab under Settings).
Use the Copilot toggle to turn Copilot off for the account:
- Turn the toggle off to hide Copilot entry points such as “Summarize this email.”
- This preference roams with Outlook, so it should persist across restarts and across Outlook clients for that account.

If Copilot is still appearing inside other Microsoft 365 apps (like Word, Excel, or PowerPoint) and that is contributing to the behavior, disable it at the app level:

In Word/Excel/PowerPoint on Mac, go to the app menu (e.g., Word > Preferences).
Under Authoring and Proofing Tools, select Copilot.
Clear Enable Copilot.
Close and restart the app.

This turns off Copilot capabilities in those apps without needing to change connected services or privacy settings, which can also affect Outlook features.

References:

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How to stop Copilot from adding itself back to Mac Outlook

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