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acc to adding mac

Peter Foster 0 Reputation points
2026-04-08T12:03:05.2566667+00:00

cannot add a mac to my microsoft 365 account - device is not being shown

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
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  1. Aymeric-B 29,370 Reputation points Independent Advisor
    2026-04-08T12:46:22.5966667+00:00

    Hello !

    The Q&A Assist answer is right : you cannot add a Mac device to your Microsoft account devices list. This list is only for Windows devices and Xbox consoles.

    What are you trying to achieve exactly ? If you want to activate Microsoft 365 (Office apps) on your Mac, you do not need to register your device here. You need to open any Office app, and log in to your Microsoft account here.

    You can learn more about Office activation here : https://support.microsoft.com/en-us/office/activate-office-for-mac-7f6646b1-bb14-422a-9ad4-a53410fcefb2

    Please let me know if you have any other question !

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  2. Peter Foster 0 Reputation points
    2026-04-08T12:04:51.6033333+00:00

    will this be chaged in future

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  3. AI answer

    2026-04-08T12:03:57.06+00:00

    A Mac cannot be added or shown as a device in a Microsoft 365 / Microsoft account device list because macOS is not supported for device registration in this system.

    From the documented behavior:

    • macOS devices cannot be added at this time.
    • Because they cannot be added, they also do not appear in the devices list for the Microsoft account.
    • This limitation applies both to the general Microsoft account device page and to the “manage devices used with your Microsoft account” experience.
    • Supported device types for registration and listing are primarily:
      • Windows 10/11 PCs (with manual serial registration only for Microsoft Surface devices)
      • Xbox consoles and accessories
    • Android and iOS devices also cannot be added in this way.

    Impact on usage:

    • This limitation only affects device registration/visibility (warranty view, “find or lock” features, etc.).
    • It does not prevent installing or using Microsoft 365 apps on the Mac, as long as system requirements and licensing for the apps themselves are met.
    • Even if signed in with the correct Microsoft 365 account on the Mac, the device will not appear on the Microsoft account “Devices” pages because macOS is not supported there.

    If a device must appear in the Microsoft account device list (for example, for Store app limits or device management), only a supported Windows PC or Xbox device can be used for that purpose.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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