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Error unexpected when registering to schedule exam

Xheniola Bixheku 0 Reputation points
2026-03-29T20:05:31.3633333+00:00

I'm trying to register to schedule and buy a certification but it says Unexpected error. This issue continues for 4 days now. What should I do?

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  1. Julian Sharp 19,646 Reputation points
    2026-03-29T23:25:03.14+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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  2. Gérard Oomens 120.6K Reputation points Volunteer Moderator
    2026-03-29T20:39:56.7233333+00:00

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