Unable to sign in to my account it says c9ntact your admin

I think ur acct’s held at the directory layer… try the main login once n if it still blocks u, ask the admin to clear the hold n check sign‑in logs for “interrupted/blocked”.

Hi @Carter porter,

Thank you for reaching out regarding the sign‑in issue you’re experiencing.

Based on the information provided, it appears you’re attempting to sign in using a school account. School accounts are managed and controlled by the educational institution, including access permissions and sign‑in policies. When you see a message asking you to contact your administrator, it usually means the account requires action from the school’s IT or administrative team.

To resolve this, please contact your school’s IT helpdesk or administrator and ask them to check the status of your account and assist with restoring access.

If the issue is related to multi‑factor authentication (MFA), you can specifically ask them to “Reset my MFA settings or allow me to re-register for MFA" and share the steps in this Microsoft article with them so they can help reset your MFA settings for you Manage user authentication methods for Microsoft Entra multifactor authentication.

Please note that forum moderators do not have access to user account settings and cannot assist with logging in, resetting passwords, or changing access rights. While we do not have access to internal systems or administrative tools required to resolve account-specific or backend-related issues but we’ll continue doing our best to support you within the scope of our responsibilities.

I hope this helps you regain access to your account quickly. I'm glad to assist and truly hope the information provided has been useful. Please feel free to reach out anytime if you need further assistance.

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Thank you for your kindness and contributions to the forum.

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