A Microsoft file hosting and synchronization service.
Hi @Nan Schutz,
When you create a Microsoft 365 Cloud Assignment in Canvas, students should be able to open the OneDrive Word document, edit it, and have Canvas automatically register the submission. There is no manual Submit button for this type of assignment. If Canvas is still showing “0/0 turned in” after a student edits and closes the document, it means Canvas did not receive the automatic submission event.
To understand what is preventing the submission from being captured, I need a bit more information about how the assignment was created and how the student accessed it. Could you tell me:
1/ Whether you selected the “Microsoft 365 Cloud Assignment” option when creating the assignment, or whether the file was added using another method.
2/ Whether the student sees a Microsoft 365 Cloud Assignment banner when opening the document in Canvas.
3/ Whether the assignment uses the Microsoft 365 LTI 1.3 integration provided by your institution.
4/ Whether students are signed into Microsoft 365 inside Canvas with the correct institutional account.
In the meantime, my recommendation is to delete the existing assignment, re-create it using Assignments > Submission Type: External Tool > Microsoft 365 > Cloud Assignment, after that select the file inside the Cloud Assignment picker, save and publish to check if it can resolve the issue.
Note: Please understand that as a forum moderator, my primary goal is to provide helpful guidance and support through general troubleshooting steps. While I don’t have access to internal systems or test devices required to resolve backend/account issues, I truly appreciate your understanding of these limitations.
I hope you find this information helpful. If you can share the information above, I will be able to investigate further.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have any extra questions about this answer, please click "Comment."
If you want to receive the related email notification for this thread, please follow the steps in our documentation to enable e-mail notifications.