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Hello ol,
I understand that you are having issue with OneNote. I truly understand how you feel. Let me assist you go through this situation.
Based on your description, it seems like you’re running into a very common OneNote multi‑account behavior, OneNote can be signed into multiple accounts at the same time (personal + work/school).
- Each notebook is permanently tied to the account where it was created (personal OneDrive vs work/school OneDrive or SharePoint).
- Even if OneNote shows you as logged into your institutional account, editing a notebook stored in your personal OneDrive will still save to your personal account.
- OneNote does not automatically “switch” storage when you change accounts — it keeps saving to the notebook’s original location.
So, the issue is not authentication, it’s notebook location. For more information, you can check at this page: https://support.microsoft.com/en-us/office/use-multiple-microsoft-accounts-with-onenote-for-windows-10-5afff855-54ee-47e4-a773-db048d4ac299
Here is my suggestion for you:
PART 1 — Stop OneNote from saving to your personal account
Remove the personal account from OneNote (Windows)
This prevents new notebooks from being created in your personal OneDrive.
- Open OneNote (desktop app)
- Select Settings and More (⋯) > Settings
- Select Accounts
- Select your personal Microsoft account
- Select Sign out
After this, OneNote will only create new notebooks in your institutional account. This does not move existing notebooks. It only stops future mis‑storage.
PART 2 — Move your existing notebooks to the institutional account (correct method)
It does not allow changing a notebook’s storage account directly. The only supported method is to create a new notebook in the institutional account and move content into it.
Step‑by‑step: Move notebooks from personal > institutional
A. Create a new notebook in your institutional account
- In OneNote, select File > New
- Choose your work/school OneDrive or SharePoint location
- Name the notebook
- Select Create
B. Move content from the personal notebook
- Open the personal‑account notebook
- Right‑click a section tab
- Select Move or Copy
- Choose the new institutional notebook
- Select Move
- Repeat for all sections
C. Force sync and verify location
- Press Shift + F9 to sync all notebooks
- Open OneNote for the web
- Sign in with your institutional account
- Confirm the notebook appears there
I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.
Best Regards,
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