How the HELL to I add an Outlook account to GMAIL.

Hi, I'm John!

I noticed you posted under Outlook for Android, to help narrow down the issue:

1. Are you trying to add your Outlook email to the Gmail mobile app on Android?
2. What error message do you see when trying to add the account?
3. Are you using an @outlook.com / @hotmail.com / @live.com address, or a work/school account?
4. At what step does it fail?

In the Gmail app on Android, you can add an Outlook account by doing this: https://support.microsoft.com/office/add-your-outlook-com-account-to-another-mail-app-or-smart-device-73f3b178-0009-41ae-aab1-87b80fa94970 expand the "Android phones" section.

Also, it is recommended to use the Microsoft Outlook mobile app from the Google Play Store when accessing Outlook accounts on Android. It is designed for Microsoft accounts and usually connects without issues.

If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.

Thank you for the detailed explanation. That helps.

Since the error shows "Unable to authorize" after you successfully sign in, the issue may be happening during the Microsoft permission step that Gmail should request but never appears.

A few things I suggest checking:

1. Check if two-step verification or security approval is enabled:

• Please sign in to your Microsoft account here: https://account.live.com/proofs/manage/additional
• Look for any Sign-in approval, Authenticator request, or two-step verification that may be waiting.

2. Remove any existing Gmail access permissions:

• Sometimes a previous permission gets stuck.
• Go to: https://account.live.com/proofs/manage/additional
• Look for Gmail or Google in the list.
• Remove it if present.
• Then try adding the account again in the Gmail app.

3. Try adding it using "Exchange and Office 365" instead:

• In the Gmail app: Settings > Add account > Exchange and Office 365
• Then enter your Outlook email and password.

4. Test with the Outlook mobile app (recommended):

• Install the Microsoft Outlook app from the Play Store and sign in with the same account.
• This will help confirm whether the account itself signs in normally.

Let me know how it goes or if you have any further questions or concerns.

Thank you for letting me know.

Microsoft has not permanently blocked Gmail from connecting to Outlook.com accounts, so it should still work. The "Unable to authorize" message usually means the authorization page between Google and Microsoft did not complete properly.

A couple more things worth checking:

Try removing and adding the account again after clearing Gmail data:

• Sometimes the Gmail app keeps a bad authorization token.
• Go to Android Settings > Apps > Gmail > Storage
• Tap Clear cache and Clear data
• Open Gmail again and try Add account > Outlook, Hotmail, and Live

Check if Microsoft sign-in verification is triggering in the background:

• When you mentioned it asked you to click a number, that usually means Microsoft is trying to use the Microsoft Authenticator number match method. If that prompt cannot complete, Gmail may fail the authorization.
• When signing in again, watch for any number prompt or approval request on the sign-in page.

Test if the account signs in normally in the phone browser

• Open this in Chrome or Firefox on the phone and sign in: https://outlook.live.com/mail
• If that login works normally, then the account itself is fine and the problem is likely with the Gmail authorization flow.

What Android version is the phone running?

Does the Gmail app open a Microsoft sign-in page inside Gmail, or does it switch to the phone browser during sign-in?

I finally went about it from the Google side. Google added it where Microsoft denied.