how can I get off a family plan?

To stop the parental controls prompts, the Microsoft account in use must be removed from any Microsoft family group or have child consent removed.

Follow these steps depending on the role in the family group:

1. Remove the account from the family group (self-removal)
   1. Using a web browser, go to https://family.microsoft.com.
   2. Sign in with the account that is being restricted.
   3. Click the three dots next to that account’s name and select Leave family group.
   4. Select Remove to confirm.
2. If Leave family group is not available (account is set as a child)
   1. Only the organizer/adult who granted consent can remove the child account.
   2. That organizer must sign in at https://family.microsoft.com.
   3. Click the three dots next to the child account and select Remove consent for this child’s account.
   4. Go back to the family group view and select Remove from family group for that account.

Once the account is no longer part of a Microsoft family group, the parental control prompts will stop. Leaving or being removed from a family group does not delete the Microsoft account itself.

If the account was incorrectly set up as a child (wrong birth date), update the birth date using the guidance under I’m an adult, but Microsoft thinks I’m a child in the birth date change article referenced in the troubleshooting page.

References:

• Leave family group or remove members
• How to leave a Microsoft family group
• Troubleshooting Microsoft Family Safety
• Managing parental consent