My camera fades in and out when I'm using zoom
Troubleshoot camera
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White, Joanna
245
Reputation points
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Pavle Peković 6,955 Reputation points Volunteer Moderator2026-03-01T09:58:16.0166667+00:00 Is your PC Microsoft Surface or some other?
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Bart Vanheste 25 Reputation points2026-03-06T13:21:42.36+00:00 I have the same problem. There is no FN+Shortcut F1-F12 function so I do not know what to do
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Troy Wright 15 Reputation points2026-04-28T11:17:43.71+00:00 I had the same message of 'switch or button stopping camera' .
for me, there was a literal switch right above my webcam, in the top of my laptop screen. i had to flick it. never knew that before. Very thin, easy to miss in the shade or reduced light.
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George Wellon 5 Reputation points2026-05-12T21:45:15.4+00:00 Thanks, Troy! I was having the same problem with my laptop camera, same message that it was blocked or switched off. It was really bugging me but your message above was the answer.
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Joe Vargas 0 Reputation points2026-05-15T14:26:52.94+00:00 Excellent solution. I felt that something was blocking the lens, but never could have imagined that there was a tiny
shutter lens switch that I could move . thank you for saving me 2 hrs of troubleshooting via Windows troubleshooter.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
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Bilgehan Davarcı 0 Reputation points2026-06-01T20:24:23.5566667+00:00 I found the solution for my Lenovo laptop. Its product name: Lenovo V15 G4 ABP - Type 82YY
The solution is to keep its small privacy shutter open, you push it to left or right. If it is a red circle then it is turned off if not then it is on. Second step is to position the laptop lid or the screen correctly. These cameras are usually connected via thin wire all the way to the motherboard so they are easily disconnected at the slightest movement. When it is disconnected it doesn't even show up in devices manager on windows. If it doesn't detect the camera whatever you do then you probably have to open the motherboard and find that thin wire and fix it manually.
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adil rana 0 Reputation points2026-06-14T10:43:39.0566667+00:00 i am facing camera issue .. can anyone plz solve .. i having desk top of windows 11 . versioon 6 months old . when i open camera the error comes.. error name is.. you might need slider shutter near the camera , press a camera button on keyboard, or slide a camera swith on on yout device. can u plz help me out
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chenamallu satyamnaidu 0 Reputation points2026-06-15T17:50:11.1766667+00:00 MY LAPTOP CAMERA IS NOT WORKING
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Jenkins-Simmons, Patricia 0 Reputation points2026-06-24T19:01:16.0433333+00:00 Thank you so much. It worked, and I did not know about this button.
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dolly arya 0 Reputation points2026-07-03T06:13:02.2733333+00:00 I have camera issue how to do it ??
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dheerendra kumar 5 Reputation points2026-08-06T14:59:43.0366667+00:00 my pc camera has been not working
12 answers
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Rachael Johnson 0 Reputation points2026-03-12T17:28:20.4866667+00:00 -
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Pamela Jude 0 Reputation points2026-05-06T19:38:02.21+00:00 My camera is blurry its not a clear view
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Bourlanleh Oluwo 0 Reputation points2026-05-31T00:14:10.17+00:00 My camera suddenly stopped working
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