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How do I cancel my Microsoft 365 One Drive subscription? Without using Google Play?

c 0 Reputation points
2026-02-24T09:01:15.19+00:00

I've never had a subscription to One Drive or Microsoft 365. But suddenly, 35,000 Rupiah was deducted from my account, and this has happened twice. So, the subscription has been active for two months. And there's been no payment confirmation from me at all. 70,000 Rupiah was deducted, and the subscription is active. But I don't want to activate the subscription at all, and I want to cancel it. But Google Play doesn't show this One Drive subscription, even though the money was deducted and the subscription is active. Please cancel it, Microsoft.

Microsoft 365 and Office | OneDrive | Other | Android
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  1. DaveM121 882.3K Reputation points Independent Advisor
    2026-02-24T09:35:11.82+00:00

    Log into your Microsoft account on this link.
    https://account.microsoft.com/services/

    Do you find that subscription listed there, if so, you can check your eligibility for a refund and cancel the subscription using the steps provided on this link.

    https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

    If you do not find the subscription listed there, go to the Payments and Billing section on your account, do you find the payment for the subscription listed there?

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