Share via

new computer. tried recording in powerpoint, can not hear recording

Pamela Smith 0 Reputation points
2026-02-06T02:12:56.2833333+00:00

new computer. tried recording in powerpoint, can not hear recording

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
0 comments No comments

1 answer

Sort by: Most helpful
  1. AI answer

    2026-02-06T02:13:33.3766667+00:00

    If you are unable to hear your recording in PowerPoint on a new computer, it could be due to several reasons. Here are some steps you can take to troubleshoot the issue:

    1. Check Audio Settings: Ensure that your computer's audio settings are configured correctly. Right-click the speaker icon in the system tray, select "Open Sound settings," and make sure the correct output device is selected.
    2. Update Audio Drivers: Make sure your audio drivers are up to date. You can do this by going to Device Manager, expanding "Sound, video and game controllers," right-clicking your audio device, and selecting "Update driver."
    3. Run Windows Troubleshooter: Go to Settings > System > Sound and run the troubleshooter under the Output section to identify and fix any audio issues.
    4. Check PowerPoint Settings: Ensure that the audio settings within PowerPoint are configured correctly. Sometimes, the audio may be muted within the application.
    5. Desktop Experience: If you are using a Windows Server version, ensure that the Desktop Experience feature is installed, as certain media editing options may be unavailable otherwise.

    If none of these steps resolve the issue, it may be a hardware problem, and you might want to contact support for further assistance.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.