A Microsoft file hosting and synchronization service.
Hi @Kim Cing,
Thank you for sharing your experience. I apologize for any inconvenience caused by the retirement of Microsoft Lens.
From your post, I understand that the discontinuation of Microsoft Lens has resulted in a less-than-ideal experience for you, especially as your students are currently facing significant difficulties due to having to go through a rather complicated process to access their learning materials.
In this situation, I would recommend that you share your story and experience with the Microsoft development team through one of the following two methods:
Option 1: Send feedback directly in the Word application Please click on: Help > Feedback
Option 2: Create a post on Microsoft’s official Feedback portal:
When a feedback post receives a high level of engagement, it helps the Microsoft development team better understand the real user experience of your students. Based on that input, they may consider developing and providing a similar feature in the future.
I understand that losing such a useful feature can have a significant impact on your students’ learning process. Please understand that, as a moderator, I do not have access to or influence over the internal development roadmap of the application.
Once again, I sincerely thank you for taking the time to share your experience.
If you have any questions, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.