How to change Sender's Name on Teams published webinar

Ben Hickman 0 Reputation points
2026-01-28T10:08:06.4966667+00:00

Hello

Fingers crossed someone is able to help and support and find an answer.

We have been using Teams for webinars, and it appears all of a sudden that we are unable to change the Sender's Name box for our webinars.

These webinar's are published, and we have been able to change them previously, but following a Teams update last night, the Sender's Name box is now greyed out!

Are we now unable to change the sender's name on a published webinar? Or is this something else causing the issue?

Any help would be extremely appreciated.

Thank you

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
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  1. Ben Hickman 0 Reputation points
    2026-01-28T12:50:55.6533333+00:00

    Thank you for responding.

    I can confirm it is happening on both the webpage and within Teams itself.

    Here is a snippet from the Webinar within the Teams app:

    User's image

    [Moderator's note: personal information removed]  

    I am also the organiser of the webinar as well.

    Thank you

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  2. Alina-Le 6,395 Reputation points Microsoft External Staff Moderator
    2026-01-28T12:22:54.1866667+00:00

    Hello @Ben Hickman

    Welcome to Q&A forum!

    To ensure I fully understand the issue you’re experiencing, I’d like to confirm a few details: 

    1/ May I confirm whether the "Sender's Name" box you mentioned after the public site is the one I pointed out in this image? 

    User's image

    If not, you can send me a screenshot or describe more about this issue so I can understand your needs better for further assistance. 

    User's image

    2/ What is your role in this Teams Webinar (Organizer, Co‑organizer, Presenter, Attendee)? 

    Our first response may not fully resolve the issue, but with your input and detailed answers to follow-up questions, we can work together to find the root cause and a solution.

    Looking forward to hearing from you! 

    If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in "our documentation" to enable e-mail notifications if you want to receive the related email notification for this thread.

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