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Why the Familly Safety app and from the browser keeps failing to set time limits?

Robert Daniel 0 Reputation points
2026-01-28T03:47:57.3133333+00:00

I am having the exact same issue. I tried resetting the app, as well as logging in from both the mobile app and the web and everytime I try to change the time for apps, I get the same error. fail, try again.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
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  1. AI answer

    2026-01-28T03:48:04.25+00:00

    If you are experiencing issues with the Family Safety app and browser failing to set time limits, it could be related to a few known issues. One possibility is that the app or web interface may be experiencing temporary glitches or connectivity issues. Additionally, if the Activity reporting feature is turned off, it may lead to unexpected behavior when trying to set time limits.

    Here are some steps you can try to resolve the issue:

    1. Ensure that your devices are connected to the internet and that there are no connectivity issues.
    2. Check if the Activity reporting feature is enabled, as this can affect the functionality of setting time limits.
    3. Try logging out and back into the Family Safety app and website to refresh your session.
    4. If the problem persists, consider checking for updates to the Family Safety app or reinstalling it if necessary.
    5. You may also want to consult the Microsoft support resources for any ongoing issues or updates related to Family Safety features.

    If these steps do not resolve the issue, it may be beneficial to reach out to Microsoft support for further assistance.


    References:

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