A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
If you are experiencing issues with the Family Safety app and browser failing to set time limits, it could be related to a few known issues. One possibility is that the app or web interface may be experiencing temporary glitches or connectivity issues. Additionally, if the Activity reporting feature is turned off, it may lead to unexpected behavior when trying to set time limits.
Here are some steps you can try to resolve the issue:
- Ensure that your devices are connected to the internet and that there are no connectivity issues.
- Check if the Activity reporting feature is enabled, as this can affect the functionality of setting time limits.
- Try logging out and back into the Family Safety app and website to refresh your session.
- If the problem persists, consider checking for updates to the Family Safety app or reinstalling it if necessary.
- You may also want to consult the Microsoft support resources for any ongoing issues or updates related to Family Safety features.
If these steps do not resolve the issue, it may be beneficial to reach out to Microsoft support for further assistance.
References: