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Azure Certification Scheduling -- Error -- We encountered an unexpected error

Murali Krishna 0 Reputation points
2026-01-27T18:04:28.9033333+00:00

Hi,
While scheduling exam, I am getting the following error. I tried multiple options clearing cookies, cache, Incognito Browser, Other account names

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support

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  1. Q&A Assist
    2026-01-27T18:04:46.2333333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that you are encountering an unexpected error while trying to schedule your Azure certification exam. This issue could be due to a variety of reasons, including potential account blocks by Pearson Vue, which can happen after multiple failed payments. To resolve this, you should contact Pearson Vue support to get assistance with lifting any blocks on your account.

    Additionally, for ongoing issues with scheduling your exam, you can reach out to Microsoft Certification Support for help. They typically respond within one business day.

    References:

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