I think my account has been hacked

Question

I think my account has been hacked

Clément 10

I think my account has been hacked , I received a message on my phone asking whether it was me who requested the deletion of the account.

diego javier vargas suarez 0 Reputation points

2026-01-28T20:21:01.25+00:00

me paso lo mismo y no puedo ingresar a mi cuenta ya me puse en contacto con ustedes pero no entiendo, me llego el mismo mensaje de texto a mi telefono trato de ingresar al enlace y me sale que no puedo utilizar la verificacion de los dibujos me salio, la primera vez y ya no se puede, tambien en mi computador me sale la personas que tiene mi cuenta adjunto fotografia . esa persona dice que tiene mi correo y cambio mi informacion.
diego javier vargas suarez 0 Reputation points

2026-01-28T20:33:00.01+00:00

el numero que me llego a mi celular en mensaje de texto q me salio es el 5930958612 y un enlace q no puedo recuperar.
Vanners Penners 0 Reputation points

2026-01-30T21:34:49.79+00:00

me robaron la cuenta, me cambiaron el correo electrónico y nose que hacer, pido ayuda para recuperar, el correo anterior era ******@gmail.com
Hayley Aldridge 0 Reputation points

2026-02-01T08:22:57.49+00:00

I had a suspicious email from Google at 3am asking for a parsley to log into my account

6 answers

Your answer

diego javier vargas suarez 0 Reputation points

2026-01-28T20:21:01.25+00:00

me paso lo mismo y no puedo ingresar a mi cuenta ya me puse en contacto con ustedes pero no entiendo, me llego el mismo mensaje de texto a mi telefono trato de ingresar al enlace y me sale que no puedo utilizar la verificacion de los dibujos me salio, la primera vez y ya no se puede, tambien en mi computador me sale la personas que tiene mi cuenta adjunto fotografia . esa persona dice que tiene mi correo y cambio mi informacion.
diego javier vargas suarez 0 Reputation points

2026-01-28T20:33:00.01+00:00

el numero que me llego a mi celular en mensaje de texto q me salio es el 5930958612 y un enlace q no puedo recuperar.
Vanners Penners 0 Reputation points

2026-01-30T21:34:49.79+00:00

me robaron la cuenta, me cambiaron el correo electrónico y nose que hacer, pido ayuda para recuperar, el correo anterior era ******@gmail.com
Hayley Aldridge 0 Reputation points

2026-02-01T08:22:57.49+00:00

I had a suspicious email from Google at 3am asking for a parsley to log into my account

Answer 1

If you suspect that your Microsoft account has been hacked, it is important to take immediate action to secure it. Here are some steps you can follow:

Change Your Password: If you still have access to your account, change your password immediately to something strong and unique.
Check Account Activity: Review your recent account activity for any unauthorized changes or transactions.
Use Microsoft’s Account Recovery Tool: If you cannot access your account, use the official Microsoft account recovery tool to regain access. This can help you recover your account if it has been compromised.
Enable Two-Factor Authentication: Once you regain access, enable two-factor authentication for added security.
Contact Microsoft Support: If you are unable to recover your account through the recovery tool, consider reaching out to Microsoft Support for further assistance.

Be cautious of any suspicious messages or requests regarding your account, especially if they ask for personal information.

References:

Answer 2

Clément 10

Unfortunately, I am no longer able to log in to the account.

Answer 3

DaveM121 835.5K Independent Advisor

If you are unable to log into your Microsoft account online in a web browser, is there any strange Email address you do not recognize indicated on your account when you try to access/recover your account?

Answer 4

Clément 10

Yes, there is a strange email address that I do not recognize

Answer 5

Romain Le Gall 0

Same for me, the hacker changed the email, the password and enabled 2FA...

I used the Microsoft Recover Form 2 times and got back to my account but I wasn't able to put my email back, needed to wait 30days, but everytime, the hacker take back the account with new email and password during these 30days.

This time I'm trying to use the Xbox Support, and I am waiting.

I think Microsoft need to rework ways to recover our accounts, because the hacker is allowed to change everything on it, but not us using the only computer that logged on that account since 10years...

I'll tell you the news when i'll have it ! Hope you can recover your account too !

Clément 10 Reputation points

2026-01-26T18:42:54.54+00:00

But unfortunately, I wasn't able to get the count back.
Romain Le Gall 0 Reputation points

2026-01-26T21:22:16.4866667+00:00

Yeah I won't too because Microsoft just told me that they know that I have been hacked but they aren't able to recover it due to their "strict security protocols" and the only way is to create a new account and loose everything... I have no words.
diego javier vargas suarez 0 Reputation points

2026-01-28T20:23:38.0566667+00:00

amigos alguna solucion les dieron

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I think my account has been hacked

6 answers

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