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how to fix AZ104 exam schedule

amisse c.s 20 Reputation points
2026-01-08T13:43:56.7166667+00:00

I'm having error:

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

Its bean most then a week.

Please support.

Regards

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  1. simo-k 73,490 Reputation points Volunteer Moderator
    2026-01-08T13:47:06.91+00:00

    Microsoft Q&A (en-us) does not provide support for Microsoft Certification-related topics.
    For questions regarding Microsoft Certifications, please use the dedicated communities such as Services Hub listed below.

    Credentials support

    Training, Certification, and Program Support Community:

    Pearson VUE Support:

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  1. Q&A Assist
    2026-01-08T13:44:06.4366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are encountering an unexpected error while trying to schedule the AZ-104 exam, it may be beneficial to try the following steps:

    1. Retry the Action: Sometimes, simply trying again later can resolve temporary issues.
    2. Contact Site Support: Since the error message suggests contacting support, it may be helpful to reach out to the support team for assistance if the issue persists.
    3. Check for Updates: Ensure that there are no ongoing maintenance or updates on the scheduling site that could be causing the error.

    If you have already waited for more than a week and the issue continues, contacting support is likely the best course of action.

    References:

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  2. Julian Sharp 12,706 Reputation points
    2026-01-08T15:59:33.9033333+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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