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Problem with MSN emai;

Valerie Paterson 0 Reputation points
2026-01-03T19:17:21.2333333+00:00

Problem with my email account under msn (******@msn.com). Any attempt to block an unwanted sender always gets response can't block sender. Norton told me to contact Microsoft.

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  1. Brian Tillman 25,445 Reputation points Independent Advisor
    2026-01-03T19:57:49.3133333+00:00

    Hi. I'm Brian and I'll try to help.

    It could be that you've reached the limit for blocked senders, with is about 1,024. Check how many blocked senders you have created by viewing the list at https://outlook.live.com/mail/0/options/mail/junkEmail. Select the "Blocked senders and domains" here's you'll see there.

    Keep in mind that blocking a sender doesn't mean that you will no longer receive messages from that sender, only that messages from that sender should deliver to the Junk Email folder instead of the Inbox. There are other ways to approach this, if you'd like to hear them.

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  2. AI answer

    2026-01-03T19:17:27.9566667+00:00

    It seems you are experiencing issues with blocking unwanted senders in your MSN email account. Unfortunately, the context provided does not contain specific troubleshooting steps for MSN email accounts. However, you may want to consider the following general steps that could help:

    1. Check Spam Settings: Ensure that your spam settings are configured correctly. Sometimes, adjusting these settings can help with blocking unwanted senders.
    2. Use Outlook Blocked Senders: If you are using Outlook for your MSN email, you can add the sender to the Blocked Senders list in your Outlook settings. This action should block emails from that sender.
    3. Contact Microsoft Support: Since Norton suggested contacting Microsoft, reaching out to Microsoft Support directly may provide you with specific assistance tailored to your issue.

    If the problem persists, it may be beneficial to check for any updates or changes in your email settings or consider using the Microsoft support resources for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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