Share via

Clipchamp lost all my projects?

Marieke 20 Reputation points
2025-12-23T16:27:11.78+00:00

A few days ago I've been working on a project in Clipchamp.

Today I resume working on this project. When I open Clipchamp I see the message attached. I can't find my projects anywhere! There are many hours invested in my projects. Are they all lost?

Microsoft 365 and Office | Clipchamp | For home

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Bela Rezmuves 0 Reputation points
    2026-04-02T12:14:06.4766667+00:00

    So, early morning I had the same issue... I could 100% fix it. It made on the Onedrive a Clipchamp 1 folder. So from the Clipcamp folder I copied over everything. Then, they were visible again on the main screen. God knows why... Screenshot 2026-04-02 130818

    Was this answer helpful?

    0 comments
  2. Marcelo Mendoza 10,685 Reputation points Independent Advisor
    2025-12-23T17:14:28.55+00:00

    Hello Marieke,

    It’s great to hear from you and I appreciate you reaching out about your Clipchamp projects disappearing. I completely understand how upsetting it is to open Clipchamp and suddenly not see hours of work you’ve carefully built especially when you’ve already checked the usual locations and found them empty. Losing creative work can be incredibly stressful so you’re absolutely right to look for every possible way to recover those files.

    One additional path you can try is reviewing whether your Clipchamp account may have switched to a different Microsoft profile. Sometimes projects appear missing simply because Clipchamp signs in using another account cached in the browser. Signing out of Clipchamp completely, clearing your browser cookies and then signing back in with the exact Microsoft account you originally used often brings the projects back into view.

    It may also help to check if your browser was set to private mode or if you were using a device with multiple profiles since Clipchamp saves projects per user account. If your device has local browsing history or cached app data it can also be worthwhile to check if any temporary Clipchamp folders still contain autosave versions of your earlier edits. This sometimes restores projects even when the OneDrive folder appears empty.

    Just to help us narrow things down do you remember whether you used Clipchamp in a browser or the desktop app and was it on the same device you’re using now?

    I hope this answer is helpful if you have further questions feel free to reply back

    Regards,

    Marcelo

    Was this answer helpful?

  3. AI answer

    2025-12-23T16:27:20.59+00:00

    If you are unable to find your projects in Clipchamp, there are a few steps you can take to troubleshoot the issue:

    1. Check Your OneDrive/SharePoint: Clipchamp stores video files and editing projects in your OneDrive or SharePoint. Make sure to check these locations to see if your projects are stored there.
    2. Access the Clipchamp Homepage: Go to the Clipchamp homepage in Microsoft 365 where you can find all your videos and projects. This is where you can also start new recordings and editing projects.
    3. Look for Shared Projects: If your projects were shared with you or you interacted with them, they should also appear in your Clipchamp homepage.
    4. Contact Support: If you still cannot find your projects, consider reaching out to Microsoft support for further assistance.

    It's important to regularly save your work and check the storage locations to prevent data loss in the future.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.