Where is my all OneDrive photos and Files. I didn't delete any of them.

Question

Mofajjel Hossain Shohag 20

I had OneDrive data about 3-4 GB. Where is my data? I didn't delete or move it

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Answer accepted by question author

Gunasekar N 68,335 Independent Advisor

Hello, thank you for reaching out to Microsoft Q&A.

To better understand the issue, we would like to know the following information:

May I please know if you are you signed in to OneDrive using the correct Microsoft account where your files were originally stored?
Have you checked your files on the OneDrive website https://onedrive.live.com/ to see if the data appears there?
Can you check the OneDrive Recycle Bin on the website and confirm if any of your missing files are listed there?
When was the last time you remember seeing your files in OneDrive?

Mofajjel Hossain Shohag 20 Reputation points

2025-12-03T10:53:52.96+00:00

I usually use the OneDrive app on my Android phone. There were no files that I stored(Photos and Documents). I accessed that files in the last 3/4 months ago.

1 additional answer

Mofajjel Hossain Shohag 20 Reputation points

2025-12-03T10:53:52.96+00:00

I usually use the OneDrive app on my Android phone. There were no files that I stored(Photos and Documents). I accessed that files in the last 3/4 months ago.

Answer 1

If you are unable to find your OneDrive photos and files, there are a few steps you can take to troubleshoot the issue:

Check the Recycle Bin: Deleted files in OneDrive are moved to the Recycle Bin and are kept for a designated time before being permanently deleted. For work or school accounts, deleted files are purged after 93 days unless configured otherwise. You can restore deleted files from the Recycle Bin if they are still within this period.
Check for Renaming or Moving: Sometimes files may be renamed or moved to different folders. Ensure that you check all folders within your OneDrive.
Use the Search Function: Utilize the search bar in OneDrive to look for specific files or photos that you may not be able to find in the usual folders.
Check with Your Administrator: If you are using a work or school account, check with your SharePoint administrator to see if there have been any changes to your account or if the files have been moved or deleted.
Access via Different Devices: Sometimes accessing OneDrive from a different device or through the web interface can help you locate your files.

If you still cannot find your files after these steps, it may be helpful to consult Microsoft support for further assistance.