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Langganan Microsoft oneD

Nadhia 0 Reputation points
2025-11-22T02:48:09.5566667+00:00

Setiap bulan terdapat penarikan saldo shopeepay sebesar Rp 35.519 ke GooglePlay dengan deskripsi Microsoft oneD. Mohon bantuannya bagaimana cara memberhentikan langganan tersebut karena saat saya cek di akun email tidak ada daftar langganan apapun yg mengarah ke Microsoft oneD. Terima kasih

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  1. AI answer

    2025-11-22T02:49:19.2566667+00:00

    To stop the subscription related to Microsoft oneD that is being charged to your ShopeePay account, you can follow these general steps:

    1. Check Google Play Subscriptions: Since the charge is coming from Google Play, you should check your Google Play account for any active subscriptions. You can do this by opening the Google Play Store app, tapping on your profile icon, selecting "Payments & subscriptions," and then tapping on "Subscriptions."
    2. Cancel the Subscription: If you find the Microsoft oneD subscription listed, you can select it and choose the option to cancel.
    3. Contact Google Support: If you do not see any subscriptions listed or if you are unable to cancel it through Google Play, consider reaching out to Google Play support for assistance. They can help you identify the subscription and guide you on how to cancel it.
    4. Check Email for Confirmation: Sometimes, subscription confirmations are sent via email. Make sure to check your email (including the spam/junk folder) for any messages from Microsoft or Google Play that might provide information about the subscription.
    5. Monitor Future Charges: After cancellation, keep an eye on your ShopeePay account to ensure that the charges stop. If they continue, you may need to take further action with your payment provider.

    If you need more specific guidance on managing subscriptions or if you have further questions, feel free to ask!

    AI-generated content may be incorrect. Read our transparency notes for more information.

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