Why did screen clipping feature in OneNote for Mac stop working after last week's update (Nov 2025)?

Question

Why did screen clipping feature in OneNote for Mac stop working after last week's update (Nov 2025)?

Michelle Ols 40

Microsoft seems to have pushed an update last week. The day of that update, the screen clipping feature on OneNote does not work on my Mac.

I tried to resolve the issue by resetting permissions for screen and system recording, starting, restarting the computer and the app. None of that worked, so I cleared the cash and even uninstalled and re-installed the program. The program asks me to grant permissions to do the screen clipping, but after granting permission and restarting my computer the issue still remains. It will look like it is taking a screen clipping, but no image is captured in OneNote.

Raj Shankaran 0 Reputation points

2026-02-06T21:13:15.84+00:00

This was a very good feature! Will this be fixed soon? Don't want to rollback a version!!
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2026-02-09T09:56:45.1666667+00:00
Hello Raj Shankaran , thank you for reaching out and sorry for the late reply.

Based on my testing in my environment using version 16.105.2, it looks like this issue has already been fixed. You may want to try the latest build 16.105.3 as well to confirm. If you still encounter any problems, feel free to come back to me, I’m happy to help further.

Additionally, I noticed that OneNote’s screen clipping actually works in two ways:

Similar to macOS Cmd + Shift + 4: allowing you to select any region of the screen.

Capture only the OneNote window, not the full macOS desktop.

If you want to capture the entire macOS screen, you can either drag to cover the full screen using screen clipping, or simply minimize OneNote and use Cmd + Shift + 3. After that, you can insert the screenshot via Insert > Picture > Recent.

Dear Michelle Ols and Anthony Savana, could you please try updating to the latest version to see if this feature has been fixed?
Raj Shankaran 0 Reputation points

2026-02-09T21:37:30.0933333+00:00

Thanks Gabriel.

The option where you describe 'Capture onlythe One Note window, not the full macOS desktop' is where the change has happened. Previously, clicking that option opened up a tray with all open windows on my Mac(not just the Onenote window) , and with one click I could get the entire screenshot of that window. That option is the one missing.
You will see what I'm trying to explain in this video at 0:40 https://www.youtube.com/watch?v=A6IcwPPVwFc

That feature is definitely missing and was one I frequently used.
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2026-02-10T10:36:04.8233333+00:00

Hello Raj Shankaran , thank you for the insight and information.

After reviewing the feedback portal and re‑testing on macOS with multiple windows, it appears this feature is still being reported by others as not working the way they expect.

Unfortunately, in this case, you may need to try rolling back to an older version or use the workaround I mentioned, such as using Cmd + Shift + 3 to capture the full screen, or using Screen Clipping and dragging to cover the entire screen.

You can also vote for the existing feedback on the Microsoft Feedback Portal or create a new one so the Microsoft team can better notice the issue. https://feedbackportal.microsoft.com/feedback/search/c06dcc30-2e1c-ec11-b6e7-0022481f8472?q=clipping

Thank you very much for your understanding.

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Raj Shankaran 0 Reputation points

2026-02-06T21:13:15.84+00:00

This was a very good feature! Will this be fixed soon? Don't want to rollback a version!!
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2026-02-09T09:56:45.1666667+00:00

Hello Raj Shankaran , thank you for reaching out and sorry for the late reply.

Based on my testing in my environment using version 16.105.2, it looks like this issue has already been fixed. You may want to try the latest build 16.105.3 as well to confirm. If you still encounter any problems, feel free to come back to me, I’m happy to help further.

Additionally, I noticed that OneNote’s screen clipping actually works in two ways:

Similar to macOS Cmd + Shift + 4: allowing you to select any region of the screen.

Capture only the OneNote window, not the full macOS desktop.

If you want to capture the entire macOS screen, you can either drag to cover the full screen using screen clipping, or simply minimize OneNote and use Cmd + Shift + 3. After that, you can insert the screenshot via Insert > Picture > Recent.

Dear Michelle Ols and Anthony Savana, could you please try updating to the latest version to see if this feature has been fixed?
Raj Shankaran 0 Reputation points

2026-02-09T21:37:30.0933333+00:00

Thanks Gabriel.

The option where you describe 'Capture onlythe One Note window, not the full macOS desktop' is where the change has happened. Previously, clicking that option opened up a tray with all open windows on my Mac(not just the Onenote window) , and with one click I could get the entire screenshot of that window. That option is the one missing.
You will see what I'm trying to explain in this video at 0:40 https://www.youtube.com/watch?v=A6IcwPPVwFc

That feature is definitely missing and was one I frequently used.
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2026-02-10T10:36:04.8233333+00:00

Hello Raj Shankaran , thank you for the insight and information.

After reviewing the feedback portal and re‑testing on macOS with multiple windows, it appears this feature is still being reported by others as not working the way they expect.

Unfortunately, in this case, you may need to try rolling back to an older version or use the workaround I mentioned, such as using Cmd + Shift + 3 to capture the full screen, or using Screen Clipping and dragging to cover the entire screen.

You can also vote for the existing feedback on the Microsoft Feedback Portal or create a new one so the Microsoft team can better notice the issue. https://feedbackportal.microsoft.com/feedback/search/c06dcc30-2e1c-ec11-b6e7-0022481f8472?q=clipping

Thank you very much for your understanding.

Answer 1

Gabriel-N 17,785 Microsoft External Staff Moderator

Hi Michelle Ols

Thank you for bringing this issue to the Q&A forum.

After receiving your report, I tested the scenario in my environment using OneNote version 16.103.1 (25111624) on macOS Sequoia 15.7.1, and I observed the same behavior you described.

I understand you’ve already tried multiple troubleshooting steps, so I’d like to share two workarounds that might help:

1> Use macOS native screenshot tool: Press Command + Shift + 4 to capture the screen, then paste the image into OneNote manually.

2> Roll back OneNote to a previous version

Before rolling back: ensure all notebooks are fully synced; consider a Time Machine snapshot or a full backup.
After rollback:

-Turn off Auto-Update to prevent returning to the problematic build.

-Open any Office app > Help > Check for Updates > untick “Automatically keep Microsoft Apps up to date.” Then click Advanced and untick “Automatically download and install.”

-For version details and installers, please reference the Office for Mac Release history page.

If you’re on a Microsoft 365 Business license (based on the tag you chose), you can raise a support ticket in the Microsoft 365 Admin Center. Navigate to Help & Support > Create support request. Consider turning off Support Assistant to avoid automated troubleshooting loops. User's image

Additionally, please help by submitting feedback through the Microsoft Feedback portal so the product team can prioritize a fix.

Thanks again for your patience and collaboration. Please let me know the results after trying these steps so I can assist further.

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Michelle Ols 40 Reputation points

2025-11-21T15:30:45.3233333+00:00

Thank you for your detailed explanation and solution to this issue. I uninstalled the latest version of OneNote that was updated on November 11, 2025 and re-installed the version from November 4, 2025. That resolved the issue. The screen clipping feature is working again.
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2025-11-22T11:39:56.9633333+00:00

Dear Michelle Ols

Thank you for your thoughtful feedback. I’m truly glad to hear your issue is resolved and that the screen clipping feature is working again. I know how disruptive that can be, and it’s a real relief to see it fixed.

Your note about uninstalling the November 11, 2025 build and reinstalling the November 4, 2025 version is extremely helpful; insights like these will definitely assist others in the community facing the same issue.

If you need any further assistance, please don’t hesitate to reach out. It's not just me, the whole community is here and always happy to support you.
Anthony Savana 0 Reputation points

2025-12-29T01:35:44.38+00:00

I was definitely blaming this on some Tahoe related update that could have broken this feature for good. So glad that an application rollback fixes it, but when is Microsoft going to address this issue?
Multiple patches have been released in December 2025 and OneNote's still broken.
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2025-12-29T08:13:22.16+00:00

Dear Anthony Savana

Thank you for sharing your thoughts. I completely understand the circumstances you’re describing, and I know it’s not ideal when an issue continues even after several updates.

As this is a user‑to‑user support forum, I don’t have visibility into internal engineering timelines, but I can confirm that this behavior has been reported by multiple users. If Microsoft shares new updates publicly or a confirmed fix becomes available, I'll make sure to update the thread. If you have any additional details or observations, please feel free to share them. Every bit of information helps the community support one another more effectively.

The whole community is here to help, and I truly appreciate your participation.
Anthony Savana 0 Reputation points

2025-12-29T23:21:43.98+00:00

Thanks for the info.

Are there any bug trackers and official patch documentation that Microsoft does keep regarding their Office updates?

With Autoupdate as the default (and typically trustworthy) deployment option, they need to be a little more transparent about these changes (something like a Git version history or tons of other documentation paths out there).
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator

2025-12-30T12:18:56.6666667+00:00
Dear Anthony Savana

Thank you for your follow‑up question. At this time, the official public resources available to customers are:

Release Information for Updates to Microsoft 365 Apps

Microsoft 365 Roadmap, which shows features that are planned or currently rolling out

Message Center updates for administrators in Microsoft Admin Center

These are the only public channels where update‑related information is shared. Engineering‑level bug trackers and internal patch documentation aren’t accessible from the community side, so I can only refer to what Microsoft publishes publicly.

Your point about transparency is completely valid, and I truly appreciate you taking the time to raise it. Feedback like this is important because it helps improve the overall experience for everyone. If you’d like Microsoft to consider offering more detailed update tracking, you can submit this idea through the Microsoft Feedback Portal, or you’re welcome to create a separate thread here in the community so more users can support the suggestion.

Thank you again for your time and engagement in this discussion.

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Why did screen clipping feature in OneNote for Mac stop working after last week's update (Nov 2025)?

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