my copilot has stopped working today.

christine butler 10 Reputation points
2025-11-18T18:15:50.8133333+00:00

my copilot stopped working today. it has been working fine up to this point. can you help me get it working again.

Microsoft Copilot | Microsoft 365 Copilot | Development

4 answers

Sort by: Most helpful
  1. AI answer

    2025-11-18T18:16:05.91+00:00

    If your Copilot has stopped working, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:

    1. Check Your License: Ensure that you are assigned a license that supports Microsoft 365 Copilot. Sometimes, newly assigned licenses can take time to propagate.
    2. Verify Organizational Policies: Make sure that Copilot isn't blocked by your organization's policies. Your Microsoft 365 admin can check this for you.
    3. Internet Connectivity: Ensure that you have a stable internet connection, as connectivity issues can prevent Copilot from functioning correctly.
    4. Recent Updates or Resets: If there has been a recent Office update or reset, it might affect your Office activation status. Check if your Office applications are activated properly.
    5. Privacy Settings: Check your privacy settings to ensure that they are not blocking Copilot.

    If the issue persists after trying these steps, you may want to consult your IT department or Microsoft support for further assistance.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    3 people found this answer helpful.
  2. EmilyS_726 34,285 Reputation points Volunteer Moderator
    2026-11-12T20:55:32.6166667+00:00

    This is a service issue on Microsoft's end..

    User's image

    Was this answer helpful?

    0 comments No comments

  3. Fatima Weliver 0 Reputation points
    2026-11-12T20:48:29.0066667+00:00

    my Copilot is not working today.

    Was this answer helpful?

    0 comments No comments

  4. christine butler 10 Reputation points
    2025-11-18T18:17:40.7966667+00:00

    how do i consult microsoft

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.