Hello, I'm unable to log in to my Microsoft Cloud account and hope to receive assistance to solve this issue.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
leilei chen
0
Reputation points
您好，我遇到登录问题，因为长时间没有使用微软云，新公司需要用到微软云产品，所以准备登录使用发现账户出现
Sign-in failed
Error code: AADSTS5000225
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 407aa992-11de-4ba6-868a-a41f1dba2a00 Correlation ID: b7f3c2c1-2b70-4a40-b222-77a4b15df58a Timestamp: 2025-11-13 01:44:38Z
我很希望能继续使用微软云，由于业务需要，需要使用微软云产品，请求帮忙恢复，期待你的回复，感谢
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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