Win 11 Home to Business Upgrade

Brad Martin 0 Reputation points
2025-11-04T18:19:17.3866667+00:00

I think the license was accidentally attached to my personal Microsoft account and not my business account. I need to enroll this laptop into Intunes. What is the best way to determine why I cannot enroll this device after upgrading to Win 11 Pro license.

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
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  1. Hailey Huong Bui 680 Reputation points Independent Advisor
    2025-11-04T19:02:06.2733333+00:00

    Hi Brad Martin,

    Based on your description, it seems likely that your Windows 11 Pro license is currently linked to your personal Microsoft account instead of your business account, which could be why your device cannot enroll in Intune. You can follow these steps to check and resolve the issue:

    1. Check the Windows account:
      • Go to Settings → System → About → Windows specifications and see which Microsoft account is associated with your Windows 11 Pro license.
      1. Check your work account login:
        • Go to Settings → Accounts → Access work or school.
          • Check if the device is signed in with your business account. If not, click Add account and sign in with your business account.
          1. Transfer or confirm the license:
            • If the Windows license is linked to your personal account, you will need to transfer it to your business account (usually by signing out of the personal account and signing in with the business account).
              • After signing in with the correct account, restart the device and try enrolling it in Intune again.

    Following these steps should allow your device to enroll successfully in Intune.

    I hope this information is useful.. If it is, don't forget to "Accept the answer" so that others could benefit too. Thank you :)

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