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No email confirmation of upgraded storage

Mike Dulson 0 Reputation points
2025-10-18T13:45:53.81+00:00

Upgraded my storage of Microsoft 365 but email went to my son's account ; ******@gmail.com

Order number ; 6868158764

Microsoft 365 personal

GBP; £84.99

It needs to be sorted to this email

******@outlook.com

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
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  1. JC 8,225 Reputation points Independent Advisor
    2025-10-18T14:24:32.1566667+00:00

    Hello,

    It looks like your son’s account might be attached to your Microsoft 365 account, you can change the attached email address through this link.

    https://account.live.com/names/manage

    Login and change the email address and remove any associations with your son’s account.

    Here is a more in depth guide that you can follow.

    Change the email address or phone number for your Microsoft account - Microsoft Support

    Hope this helps,

    JC

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