educational onedrive login problem

Hi @tc9157

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Thank you for contacting us regarding the recent OneDrive storage notifications and login issues.  

Since your previous OneDrive account was associated with your university’s Microsoft 365 Education license, when that license expired (typically after graduation or account deactivation), your account became unlicensed. This means: 

• You no longer have access to OneDrive or SharePoint services under that school account. 
• Automated emails may still be sent because your files remain stored in the backend and exceed the free quota (usually 1 GB for unlicensed accounts). 

For more details, please see What happens when your OneDrive account becomes unlicensed? - Microsoft Support 

When the university removed your Microsoft 365 license: 

• Your account entered read-only mode after 60 days, then archive mode after 93 days, making files inaccessible. 
• Eventually, the account may be deleted entirely based on the institution’s retention policy. 

For reference:  

Manage graduating student licenses and content in Microsoft 365 Education - Microsoft Support 

• Manage unlicensed OneDrive user accounts - SharePoint in Microsoft 365 | Microsoft Learn 

To clarify, personal OneDrive accounts are free with 5 GB storage, but they require a Microsoft personal account (e.g., @outlook.com), not your university email. 

If you need to recover your files, I'd recommend you contact your university’s IT department immediately. They may allow temporary access or provide a data export. By default, OneDrive data is retained for 30 days after deletion, and files may remain recoverable for up to 93 days, unless custom retention policies apply. 

For reference: Restore deleted files or folders in OneDrive - Microsoft Support 

If you no longer need the files, you can ignore the warnings. The account will be purged automatically. Alternatively, kindly check the email footer for an unsubscribe option. 

I hope the given information helps clear things out for you. Let me know if you have any other concerns. 

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