Deactivate Office 2013

Question

Deactivate Office 2013

Anonymous

I purchased Office 2103 during the summer of 2014. The machine I had installed the license is no longer available, and I have lost my username and password for the Microsoft account I had setup for activating Office 2013 originally. How do I deactivate the original install to install the office on another machine?

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Answer 1

To deactivate Office when you no longer have access to the computer you need to contact Microsoft Help as per Palcouk. When you first setup Office 2013 you would have been prompted to enter the email address and password for a Microsoft Account. That is what you need to reinstall Office 2013. You can change or retrieve your password but it is difficult if not impossible to change the email address. It is just the same as with your Internet Suppler you cannot change the main original email address for the account.

Try here for password: https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

Answer 2

Anonymous

You need to access the MS Account used in the original install

https://commerce.microsoft.com/help

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