Team auto update makes app restarting even during ongoing meeting

Anonymous

Hi Team,

I am attending online school, which takes place once a week, for 7 hours in a whole.

I don't have other reason to use Teams, and I am sufferring from the autoupdates, which makes the program restarting during the training session.

What I understand from the communication:

Teams doesn’t provide the way to control update. The desktop client updates itself automatically. Teams checks for updates every few hours behind the scenes, downloads it, and then waits for the computer to be idle before silently installing the update.

I expect for ongoing training Teams would understand the computer is not idle, even there is no manual action (using keyboard or mouse, etc). However it is not my experience.

I also have this problem weekly - not just once a month as the article says about the Teams update - and it is getting very annoying.

As I have no real ability to prevent the restart of the program, which can take quite a time, and I lose track of the training session.

What can be the solution here? As Teams provides no chance to the end users controlling when the update gets installed.

Thanks,

Marta

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Anonymous

2024-08-07T20:04:23+00:00

@Jonas Rose Høeg

I completely agree with you—this is a huge waste of time! The new version of Teams keeps updating incessantly, even during meetings with students. It updates around 20 to 25 times within a 20-minute class, which is absolutely unacceptable. Who approved the release of such a flawed product? It’s clear that too many people are overpaid and not held accountable for their poor performance. And this isn't a free service! Zoom doesn’t have these issues, and I’m actively promoting it within my organization. I hope we switch soon before we lose students due to these subpar products, services, customer care, and support.

The hours spent with support are infuriating, especially when they're asking for logs from a new install. It’s baffling and unproductive. I’m not a fan of the new Teams at all—no Teams means no mess and no problems!
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Anonymous

2023-06-24T10:01:20+00:00

Hello Mihályka, My name is Indhurani, I’ll be happy to help you today.

I understand your frustration. It can be very disruptive to have Teams restart during an online training session.

Unfortunately, there is no way to prevent Teams from automatically updating. You cannot deactivate auto-updates. More information can be found at https://learn.microsoft.com/en-us/microsoftteam...

However, there are a few things you can do to minimize the impact of the updates:

>> Check for updates manually. You can check for updates manually by going to Help > Check for updates in Teams. This will force Teams to check for updates, even if it is not idle.

>> If the desktop client of Teams is causing disruption during your training sessions, you could try using the web version of Teams instead. This version of Teams does not require any installation, which means that there are no automatic updates.

Teams Web: https://www.microsoft.com/en-us/microsoft-teams...

Also, I would suggest submitting feedback to the Teams app by selecting the Help button at the bottom lower-left of Teams and then choosing to Suggest a feature or Give feedback to tell us what you think. So that they can include the additional features that you want to see in future releases.

I hope one of these suggestions works for you!

Please let me know if you still need further assistance.

Regards,

Indhurani
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