Teams recordings don't include Powerpoint Slides if the slideshow was delivered via slides stored on Onedrive

Anonymous
2021-03-23T19:09:56+00:00

This is something that has only started today.

I am an educational user of Teams via my University on a 365 account.

As of today, any recording of lecture I deliver that shares Powerpoint slides from Onedrive has no slides whatsoever on the recording and it just pulls the audio/video feed from my camera. This happens regardless of whether I deliver the session from the Windows Desktop version of Teams or via an Android Tablet.

If the Powerpoint slides are delivered by sharing a window of a powerpoint presentation that is on my PC then the recording captures that slides absolutely fine.

Therefore, it looks like the Onedrive integration in Teams is broken at the moment and needs addressing as delivering a lecture in this manner provides greater flexibility that sharing it via a window (i.e. you can't access the meeting chat easily or use the slide sorter view that you get with sharing slides via Onedrive)

Microsoft Teams | Microsoft Teams for education | Files | Access OneDrive files

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-03-24T18:17:36+00:00

Hi there, thanks for raising this! Yesterday we identified an issue that for some users caused PowerPoint content shared within Microsoft Teams meetings to not be recorded. We've identified that this impact was caused by an authentication issue, introduced in a regularly scheduled update to our content sharing service. We've reverted the update, and confirmed using our internal reproduction of the issue that impact has been mitigated. If you continue to see issues with this moving forward, please let us know here. Thanks!

Was this answer helpful?

2 people found this answer helpful.
0 comments

6 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-03-25T15:47:32+00:00

    Same issue from 23rd and 24th.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-03-24T19:51:41+00:00

    Hi Emily,

    I can confirm that this is now working again for me. Is it possible, however, for the recordings from yesterday to be re-done to add in the slides to the audio and video captured from my camera as my students would like to be able to see the slides when they re-watch the session rather than having to see me!

    Was this answer helpful?

    0 comments