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An employee experience platform within Microsoft 365 that brings together tools for communication, learning, insights, and well-being.
The administration of who can or cannot use your school account is done by the IT administrator of your school. You need to reach out to them to unlock your account.
No one here, nor Microsoft is able to do that.
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Hi Atika almaaz
Thank you for reaching out via the Microsoft Q&A forum.
It appears that you're using a work or school account. In this case, we kindly recommend contacting your IT administrator to verify and resolve the issue with your account. They will be best equipped to assist you in unlocking it.
If you're trying to register for classes and it's urgent, you might consider using a personal account to complete the registration, if that option is available to you.
I hope the details provided will assist you effectively.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Hi Atika almaaz
Is there any update on this thread?
If the issue has been resolved, please mark the helpful replies as answers.
This helps others in the community facing similar problems.
Thanks for your understanding.
Hi Atika almaaz, just following up to see if the information above was helpful. If you have any updates or further questions, feel free to share them here. And if my response helped resolve your issue, I’d really appreciate it if you could mark it as the answer, it helps others in the community too. Thanks so much!
Please, contact the system administrator because system administrator is the one who can tell you why it is locked and to unlock it.