I can't download and install for Microsoft Office 2024. The installation says 365 and Microsoft Office 2024. It gives me no option to install Microsoft Office 2024

Which version of Office did you purchase? A subscription such as Microsoft 365 Family? Or a one-time payment license such as Office Home 2024?

In most cases, you complete the installation using your associated account at https://account.microsoft.com/services.

Dear Jean Poland
Welcome to the Microsoft Q&A Forum and thank you for reaching out and sharing your issue.

Based on the information you’ve provided, I understand you're facing difficulties downloading and installing Microsoft Office 2024. During installation, it appears as Microsoft 365 and Microsoft Office 2024, but you’re not given an option to install Office 2024 specifically.

I’ve researched and tested this in my own environment, and here are some troubleshooting steps you can try:

-Uninstall all previous Office versions:

Go to Control Panel > Programs > Uninstall a program.

Remove all existing Office versions (e.g., Microsoft 365, Office 2021).

-Clear cached license and login credentials:

Open Credential Manager → go to the Windows Credentials tab.

• Remove entries related to “Office” or “Microsoft Account”.

Restart your computer to apply changes.

-Download and reinstall Office 2024:

• Log in to account.microsoft.com using the account associated with your Office 2024 purchase.
• Go to the Subscriptions section and click Install to download Office 2024.
• After installation, open Word or Excel → go to File > Account → verify that the license says Microsoft Office 2024.

Please try the above steps and feel free to share any new details or issues that come up, I'm here and happy to assist you further.

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I finally got the Microsoft Office 2024 to install. It appears that the uninstaller was not work properly.