I cannot select/create a subscription account to create a virtual machine. Status is "Deleted" in my billing profile

Marlon Advento 0 Reputation points
2025-07-09T08:27:17.88+00:00

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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Alex Burlachenko 10,800 Reputation points
    2025-07-09T08:46:43.4833333+00:00

    hi there Marlon Advento! thanks for posting this question on the q&a portal, its super helpful for others facing the same issue )

    alright, lets break this down. u're trying to create a virtual machine in azure but hitting a snag with the subscription status showing as 'deleted' in the billing profile. oof, that's frustrating ))

    when a subscription shows as 'deleted', it usually means the billing profile linked to it got disabled or removed. azure won't let u create resources under a dead subscription, makes sense right?

    go to the microsoft 365 admin center and check if the billing account is still active. sometimes admins disable things without realizing the impact. if its really gone, u'll need to create a new subscription. but wait! before u do that, make sure u have at least one azure plan enabled on the invoice section. the error message u got is pretty clear about this )) contact azure support if the billing profile looks active but still shows as deleted. their backend might need a kick to sync things up.

    always check the billing section first when resources refuse to spawn. 90% of the time its money related, either expired cards or disabled accounts.

    this might help in other tools too - aws and gcp have similar subscription models. worth looking into their docs if u work with multiple clouds.

    also, keep an eye on those invoice sections! they're like the secret sauce for azure subscriptions. no azure plan there? no resources for u ) hope this gets u unstuck! if not, drop more details and we'll dig deeper. bon courage! :)

    Best regards,

    Alex

    and "yes" if you would follow me at Q&A - personaly thx.
    P.S. If my answer help to you, please Accept my answer
    

    https://ctrlaltdel.blog/

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  2. Marlon Advento 0 Reputation points
    2025-07-09T09:12:37.0133333+00:00

    Billing is still active using O365 subs. but azure subs has been deleted. Is there a way to contact support directly via phone or remote sessions.

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